On the Psyll platform, your contact information, particularly your email address, is vital for communication and securing your account. You can update your email whenever you need to, which helps guarantee that information flows smoothly and that your profile remains secure.
How to change your address
You can easily change your email address in the user panel, under the following section: User account > My account > Change email address.
- Enter your new email address - On the email change page, enter your new email address twice: first in the "New email address" field, and then in the "Confirm new email address" field. This two-step process helps prevent typos and mistakes.
- Submit the form - After filling out the form, click the button to confirm the change. The system will immediately send a message with an activation link to the new email address you provided.
- Confirm the change by clicking the activation link - To finalize the change, you must click the link in the email you received. This link verifies that you have access to the new email address and prevents unauthorized modifications.
- Address update in the system - After successfully confirming the new email address, your profile will be automatically updated, and from now on, all notifications and communications will be sent to the new address.
Important
The confirmation link is valid for only 1 hour after it is sent. Once it expires, you will need to start the change process over and resubmit the form.
Why should you have a current and verified email address?
This is the main way the platform communicates with you, sending notifications, subscription details, important messages, and password reset links.
- Keeping your email address updated boosts your account's security and simplifies regaining access when necessary.
- Verifying an email change protects your account from unauthorized attempts to alter your contact information.
What if I didn't get the activation email?
- Check your SPAM or other junk folders, as messages sometimes end up there automatically.
- Make sure you entered the correct and current email address in the form.
More security tips
- Use an email address that you always have access to and that is protected by its own strong password.
- Never share your email account with anyone else.
- If you suspect someone is trying to change your email address without your permission, contact our support team right away.
This process makes changing your email address simple, fast, and completely secure, keeping you in control. Psyll is committed to ensuring every step is transparent and your data is well-protected.
